At Arabian Safari, we recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously.
Who we are
Arabian Safari (doing business as “ Arabian Safari ” and referred to in these terms as “ Arabian Safari ”, “we”, “our”, “us”) is a UAE corporation, with offices located at 10-B, Media City, Sharjah, UAE. Arabian Safari operates a service that enables users to research, find and book travel experiences worldwide. Arabian Safari ’s services are made available through desert-safari.ae.
- Arabian-Safari.com is our flagship website, where we make available our complete range of products and services directly to consumers.
- At Arabian Safari , we also work with hundreds of affiliates who distribute our products and services to consumers through their individual websites and via a Arabian Safari widget imbedded on their third party websites. We typically host our affiliates’ product-information and booking pages, and manage payment and credit card information.
- We also work with distributors (as discussed below) who manage the hosting, purchase and payment for our suppliers’ products and services.
If you provide personal data directly to our affiliates, distributors or suppliers, the terms of their respective privacy policies will apply to such disclosures. You should carefully review the privacy policies of the affiliate partner, distributor or supplier prior to providing personal data to such third parties. See “Our Affiliates, Distributors and Suppliers” below for additional information.
Collection of your personal data
In the course of our business, we collect and process personal data in different ways. We may collect personal data you give us directly, but we also collect data by logging how you interact with our services, for example by using cookies on this website. We may also receive personal data from third parties.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- With your consent.
- Where we need to comply with a legal or regulatory obligation.
We may send you marketing emails with information about Arabian Safari deals, destination and product news, offers, competitions and other special promotions that we believe that you will find valuable, interesting or informative.
You will receive marketing messages from us if you have given your consent, if you have requested them, or if you purchased goods or services from us and you have not opted out of receiving marketing messages.
If you are no longer interested in receiving future email marketing communications from Arabian Safari, you have several choices for opting out of future mailings, and you may unsubscribe at any time by following the directions and link included in each marketing email we send.
Please note that, even if you opt out of receiving future marketing communications from Arabian Safari, we will continue to send to you emails regarding your purchases and bookings, and regarding administrative and service-related information such as changes to our terms, conditions and policies. We reserve the right to send you other communications, includingservice announcements, administrative messages and surveys relating either to your Arabian Safari account, without offering you the opportunity to opt out of receiving them.
With whom we share your personal data
We may store the contributions and submissions you make to Arabian Safari, including but not limited to your reviews, photos, public profile and ratings (your “Content”), publicly display your Content on our websites and Applications and those of our affiliate partners and distributors, display it to other users, share it with our affiliate partners and distributors and use it for promotional purposes. Note that if you include personal data in your Content, it can be used and viewed by others. We are not responsible for the information you choose to include in your Content.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular excursions or tours. This information does not contain any personal data and is used to develop content and services we hope you will find of interest.
How long will we retain your personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
Cookies and other web technologies
We collect personal data via cookies and similar technologies. “Cookies” are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes.
You can check, supplement and update the information you have provided us with, or you can choose to close your account at any time, in each case by contacting us at firstname.lastname@example.org. If you decide to close your account, we will deactivate it and delete your profile information and your reviews from view. We will send you an email to confirm your request. Remember that once your account is closed, you will no longer be able to login or access your personal information. You can, however, open a new account at any time.
You can change your marketing preferences at any time.
We may offer members the option to save information related to method and choice of payment on our websites. If you save such payment details on desert-safari.ae, you will be able to add, delete or modify that information at any time in your account settings.
In accordance with applicable law, you may also have the right of access, the right of rectification, the right to erasure, the right to restriction of processing, the right to data portability and the right to object. Please find below more details and information on how and when you may be able to exercise your rights. Where such rights exist, we will respond to your request within one month, but have the right to extend this period an additional two months.
In accordance with applicable law, you may have the following rights with regard to your personal data:
The right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. The right to request to correct your data if they are inaccurate. You may also supplement any incomplete data we have, taking into account the purposes of the processing.
The right to request deletion of your personal data if:
your personal data is no longer necessary for the purposes for which we collected or processed them; or you withdraw your consent if the processing of your personal data is based on consent and no other legal ground exists; or you object to the processing of your personal data and we do not have an overriding legitimate ground for processing; or o your personal data is unlawfully processed; or The right to object to the processing of your personal data. We will comply with your request, unless we have a compelling overriding legitimate interest for processing or we need to continue processing your personal data to establish, exercise or defend a legal claim.
The right to restrict the processing of personal data, if:
the accuracy of your personal data is contested by you, for the period in which we have to verify the accuracy of the personal data; or the processing is unlawful and you oppose the deletion of your personal data and requests restriction; or we no longer need your personal data for the purposes of processing, but your personal data is required by you for legal claims; or you have objected to the processing, for the period in which we have to verify overriding legitimate grounds
The right to data portability. You may request that we receive the personal data that concerns you. You may also request that we send this personal data to a third party, where feasible. You only have this right if it regards personal data you have provided us with, the processing is based on consent or necessity for the performance of a contract between you and us, and the processing is done by automated means.
You can exercise your rights by filing a request by email to email@example.com.
You will not have to pay a fee to access your personal data (or to
exercise any of the other rights). However, we may charge a reasonable
fee if your request is clearly unfounded, repetitive or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
How we protect your personal data
At Arabian Safari, we seek to maintain the integrity and security of your personal data. We have implemented and maintain appropriate physical, administrative, technical and organizational measures to protect the personal data you provide us with against unauthorized or unlawful access, use of disclosure and against accidental loss, damage, alteration or destruction.
We seek to store your personal data in secure operating environments that are not accessible to the general public, and to have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal data by our employees or third parties.
However, no data transmission over the internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the personal data you provide us with will be secure at all times. Arabian Safari will rely on you to tell us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether this was related to the data transmissions from or to Arabian Safari and let you know what steps can be taken and have been taken to help rectify the problem.
Information concerning minors
Arabian Safari is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.
California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the address provided below in the “How you can contact us” section.
How you can contact us
If you have any questions or complaints about the processing of your personal data by us, please contact our Privacy Officer at firstname.lastname@example.org. You also have the right to lodge a complaint to the supervisory authority about the way we process your personal data. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.
Our full details are:
The contact details of our representative are: